FAQ
Ordering and Payment
How do I place an order?
Simply browse our collections, choose your favorite products, select the desired size and color, and click "Add to Cart." Follow the checkout process to complete your order securely.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Google Pay, and Apple Pay.
Shipping and Delivery
Where do you ship?
We ship worldwide! Shipping times may vary based on your location. Please refer to our Shipping Policy for more details.
How long does it take to receive my order?
Orders are typically processed within 2-5 business days. Shipping time varies depending on your location:
- Domestic (UK): 5-7 business days
- International: 10-20 business days
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to monitor your package.
Returns and Exchanges
What is your return policy?
Since our items are custom-made, we currently accept returns or exchanges only for defective or damaged products. Please contact us within 14 days of receiving your order with proof of the issue.
Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us within 24 hours of placing your order, we’ll do our best to accommodate changes or cancellations.
Customer Support
How can I contact customer support?
You can reach us through the Contact Us page or email us directly at contact@stylishknots.com. We’re happy to help!
Do you offer discounts for bulk orders?
Yes, we provide discounts for bulk and corporate orders. Please reach out to us for more information.
Loyalty Points & Rewards
How can I earn points?
You can earn points by completing actions listed in rewards tab. Just click on "Rewards" tab to see the list of activities available for you to take part.
How can I spend my points?
Its very simple and straightforward. Just click on "Rewards" tab and you will see the list of all discounts you can redeem your points for. So you can greatly boost your savings
If you have any other questions, don’t hesitate to get in touch! We’re here to ensure your shopping experience is smooth and enjoyable.